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  3. [Fixed] Returnee to IMVU - classic IMVU display problems

[Fixed] Returnee to IMVU - classic IMVU display problems

hammy0o
by hammy0o · 8 posts
5 months ago in Help & Support
Posted 5 months ago · Author
Edid: Fixed Thank you!

Hello.
I have a new PC and I tried installing IMVU classic on my PC,
but for some reason it doesn't display properly.
I tried the newest version of IMVU classic from their website on my Windows 10 PC.
Can you please provide me with a solution to this issue? Thank you!

P.S. If needed I can try installing the app again to show the issues.
Last edited by hammy0o on Thu Nov 23, 2023 6:37 pm, edited 1 time in total.
Posted 5 months ago
If you have a new PC, I can only recommend that you try to download and install the older DirectX as well
DirectX End-User Runtime

P.S. If needed I can try installing the app again to show the issues.

If you don't solve by installing the older DirectX, it would be good to better understand the kind of problems.
Posted 5 months ago · Author
IndyGeno78 wrote:
If you have a new PC, I can only recommend that you try to download and install the older DirectX as well
DirectX End-User RuntimeP.S. If needed I can try installing the app again to show the issues.
If you don't solve by installing the older DirectX, it would be good to better understand the kind of problems.

Image
Image
Image
Image
These are the kinds of issues I'm encountering.
Also I can't scroll to all the options in the interface
What older DirectX version are you talking about?
Thank you for replying.
Have a nice day!
Posted 5 months ago
The classic client runs on DirectX 9 so try installing that. I'm guessing the purple boxes are censors placed by you. As for the scrolling issue try changing the client scale in the advanced settings, if you have a larger monitor maybe it can help.
Posted 5 months ago · Author
5hy wrote:
The classic client runs on DirectX 9 so try installing that. I'm guessing the purple boxes are censors placed by you. As for the scrolling issue try changing the client scale in the advanced settings, if you have a larger monitor maybe it can help.

@5hy

I tried doing exactly that and nothing has changed. :c
Posted 5 months ago
DirectX is a suite of multimedia technologies required by many Windows games. If your PC doesn't have the right version of DirectX installed (the product box should tell you which one you need), your game might not work properly.

  • To check which version of DirectX is on your PC using the DirectX Diagnostic Tool, select the Start button and type dxdiag in the search box, then press Enter.
  • In the DirectX Diagnostic Tool, select the System tab, then check the DirectX version number under System Information.
  • The first time you use the DirectX Diagnostic Tool, you might be asked whether you want to check if your drivers are digitally signed. We recommend that you select Yes to help ensure that your drivers have been signed by a publisher that has verified their authenticity.
Posted 5 months ago · Author
IndyGeno78 wrote:
DirectX is a suite of multimedia technologies required by many Windows games. If your PC doesn't have the right version of DirectX installed (the product box should tell you which one you need), your game might not work properly.
To check which version of DirectX is on your PC using the DirectX Diagnostic Tool, select the Start button and type dxdiag in the search box, then press Enter.In the DirectX Diagnostic Tool, select the System tab, then check the DirectX version number under System Information. The first time you use the DirectX Diagnostic Tool, you might be asked whether you want to check if your drivers are digitally signed. We recommend that you select Yes to help ensure that your drivers have been signed by a publisher that has verified their authenticity.

@IndyGeno78

OMG it worked!
Thank you very very much! c:
Posted 5 months ago
@hammy0o
unfortunately the IMVU classic client still relies on DirectX 9 runtimes which isn't installed by default on newer versions of Windows (wich instead use more recent versions).

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