Hi, I hope I'm posting in the right place.
A friend of mine had one of her accounts banned for no reason, this account is old, about 12 or 13 years old, has AGE, AP, and for many years she used VIP, she stopped using VIP a short time ago, yesterday she accessed the account Normally, today he couldn't log in so he went to the email and there was the following message.

"Hello, *********. We believe this account is a bot. As described in our Terms of Service, this behavior is strictly prohibited. As a result, we have permanently disabled this account."

She has already contacted support but unfortunately whoever answered the support did not show any interest in helping.
If anyone knows how to contact a willing employee, please let me know.

When you have VIP i would contact the livechat support on the imvu website.
If that doesnt work you could buy Imvu mafias VIP since i think there was the tutorial of it.

Falcone wrote:

Quando você tiver VIP, entrarei em contato com o suporte do chat ao vivo no site do imvu.
Se isso não funcionar, você pode comprar o VIP da máfia Imvu, pois acho que havia o tutorial sobre isso. - Qui, 25 de abril de 2024 13h03 - Quando você tiver VIP, eu entraria em contato com o suporte do chat ao vivo no site do imvu.
Se isso não funcionar, você pode comprar o VIP da máfia Imvu, pois acho que havia o tutorial sobre isso.

Buy the Mafia VIP?
How would this help support Imvu to recover my friend's account?

You'll be able to look into the Vip lounge where you'll find a guy who was also permanently banned and showed a method on how to get unbanned, i dont know if it'll work but you could give that a shot.

Sadly those at imvu try to disappear all the old accounts because of the creator forever, they are not interested in continuing these exclusive accounts with the creator forever that is why they try to ban them all.