Imvu could treat its users better, stop banning accounts for no reason, just because someone on the team thought that perhaps the user had violated the rules, but they don't explain what those rules are, and also be more agile in returning the accounts to the rightful owners. stolen, when these owners prove through documents that they really are the owners of the account, the imvu team does what it wants and doesn't give a damn about the users, especially those from other countries who cannot take imvu to court.